Knowledge Base

← Customer Feedback for schooX
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  1. About schooX

    1. How can I create an account in schooX?
    2. I am not a schooX Member. What am I allowed to do in schooX?
    3. I want to become a Member. What is the cost?
    4. What is schooX?
    5. Why should I become a Member in schooX?

  2. My Account

    1. How can I change my password?
    2. How do I change my email address?
    3. How do I manage my Notifications Settings?
    4. How do I manage my Privacy Settings?
    5. What if I forgot my password?

  3. My Profile

    1. How do I add a Profile picture?
    2. How do I edit my Profile?
    3. What is in my Profile?

  4. Courses

    1. After having created my course how can make it public?
    2. Can I promote my course?
    3. Can I sell my courses?
    4. How can I create an online course?
    5. How can I delete lectures from a course I have created?

  5. Curriculums

    1. How can I add courses to an existing curriculum?
    2. How can I create my own Curriculums?
    3. What are Curriculums?

  6. Certificates

    1. Are the certificates granted by schooX recognized?
    2. I completed a course. Where is my certificate?
    3. What kinds of certificates are available on schooX?

  7. My Library

    1. How can I see only content of a certain type?
    2. How do I share my bookmarks?
    3. How is content organized in my Library?
    4. What is the Public Library?
    5. What is Your Library?

  8. Bookmarks

    1. How can I use the bookmarks tool?
    2. How do I install the tool for bookmarking to my browser?
    3. What are Bookmarks in schooX?
    4. What are the Supported Providers?

  9. Community

    1. How do I comment on a post?
    2. How do I post a comment or a link on my (or a friend's) wall

  10. Relationships

    1. Can I block or report a member?
    2. Can I remove a member from my Friends list?
    3. How can I follow a member?
    4. How can I invite friends to join?
    5. How can I make new friends on schooX?

  11. Institutions

    1. As a member how can I associate a group or a course with the Institution?
    2. Can I remove or block a member from the Institution?
    3. For which level of my University or College should I create the Profile?
    4. How can I create an Academic Institutional Profile?
    5. How can I invite members (e.g. Faculty, Students, Alumni)?

  12. Groups

    1. Can I change the settings of my Group once created?
    2. Can I reset the access code of my group?
    3. How can I add more admins or remove existing admins?
    4. How can I create a Group?
    5. How can I invite members to join a Group?

  13. Navigation

    1. Courses Page
    2. Groups Page
    3. Help Page
    4. Home Page
    5. Library Page

  14. Badges

    1. How can I get a badge?
    2. How do I award a badge to someone?
    3. How do I revoke a badge?
    4. Where can I see my badges?
    5. Where can I see the badges someone has earned?

  15. Search

    1. How are search results ranked?
    2. How can I search for content in schooX?
    3. How do I search for bookmarked content in the Library?

  16. Tags

    1. How can I follow a tag?
    2. How can I use tags to filter content?
    3. How can I view all the bookmarks tagged with two or more specific tags (a tag combination)?
    4. How do I add tags?
    5. Is there a way to use "not" or "or" in tag combinations?

  17. User Karma

    1. Can I control who can see my evolution?
    2. How can I evolve as a Collector, a Learner, etc. ?
    3. How many credits do I earn for each activity?
    4. What are the different attributes (Instructor, Learner, Reviewer, Discoverer and Collector)?

  18. All articles

    1. After having created my course how can make it public?
    2. Are the certificates granted by schooX recognized?
    3. As a member how can I associate a group or a course with the Institution?
    4. Can I block or report a member?
    5. Can I change the settings of my Group once created?

Knowledge Base and Helpdesk

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